Applying AI on Video Library for Personalization for a major OTT platform in India
Develop “Personas” based on user profiles (browsing, watching history etc.) and generate a “Word Cloud”
Use this Word Cloud as a “Metadata” for the thumbnails/frames that needs to be generated
Auto generate multiple “Thumbnails/Frames” using a script
Auto “Tagging” generated frames using deep learning models
“Rank” them based on variance % as per the tag description with the metadata input
Customer Engagement from Chatbot Conversations for a leading chain of private hospitals in India
Integrate all conversations into an issue/discussion tracking tool.
Categorize them as leads and pass to the helpdesk team for outbound calls.
Monitor for the pending and closed issues on a daily basis
Monitor how the team is following up each lead and converting these leads as qualified leads/customers who need services
KPI to measure (in 1 Qtr go live) - % conversations to conversion (C2C)
Automate SEO and Website performance reports for a leading cancer center in the US
Scoring of keyword searches vis-à-vis google trends
Auto generate performance metrics for pages that included visits, page views, click-through rate, impressions, page rank
Auto tracked conversion and other key performance indicators such as Ask a Question submissions, online appointment requests, donations, etc.
Compare content performance against other industry competitors and provide keyword gap analysis
Contracts Data Mining for a consulting firm in Procure to Pay (P2P) and Process Optimization Services
Our solution facilitate the Contract-Invoice Reconciliation and hence avoid revenue leakage (if any) due to consideration of wrong contract information such as price, validity period etc.
Identify outliers in the P2P as well as O2C process. We call it a 4P matching process for audits i.e. Contracts (extracted insights), POs, Invoices and GRNs/Material Receipts.
Help in the data extraction by proprietary from contract documents using commercially OCRs
Automate the process of reconciliation of Invoices & Contracts
CRM Data Analytics for a European major in courier, package delivery and express mail service
Transforms action on Opportunities from ‘Reactive’ to ‘Proactive’ with continuous evaluation of available information at both Internal & External data sets
Metrics & Graphs showing variation in Lead Score, probability of Win based on multiple statistical models on top of CRM data
Dashboard showing Prescriptive Actions to be taken by all units in an organization to increase probability of Win for influencing Buyer’s Decision Maker
AI based solution which trains itself with available over the period of time and hence become truly ‘Prescriptive’ Solution
Profiling of customers behavior from reward points usage for a multinational bank in India
Helping bank’s customers to utilize reward points in real-time, allocate against their preferred merchant sites and help the bank to provide them more benefits aligned to their preferred purchase history
Assist banking customers to view their existing reward points in mobile app and decide partner sites for redemption, allocate/ transfer their reward points to partner sites as well to other card holders of the same bank in their family/friends' network, helping the bank to monitor as well as predict customer behavior based on reward point transactions.